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Letting Your Property

First Impressions

Offering your guests a warm and friendly welcome will create a lasting impression and get things off to the right start. 

Firstly, it’s good to get the basics right. For example, ensuring the sure the key is easily accessible and the door opens without a nudge. A welcome pack is always a nice touch and can be greatly appreciated after a long commute. We’d recommend including tea, coffee, some nibbles and maybe a bottle of wine.  

And of course, providing a detailed property folder is a must. This should include lots of local information, and all the details about your home. A guide to operating the television, and where to find the fuse box among other things.

So once you’ve got the basics covered, here are a few more recommendations to consider when staring on your letting journey.

Picture Perfect

It’s no surprise that we shop with our eyes and that includes when it comes to choosing a holiday cottage. Making sure your property is spotless and ready for photos will help it stand out on the search page from outset. Spending some time updating furnishings, curtains, throws and cushions will make the spaces feel welcoming and fresh. Think about adding some decorative touches such as artwork. These can be sourced at relatively low-cost but help to make the property cosy and give it character.

The quality and style of furniture and soft furnishings will influence the potential income of a property too. Regardless of what style you are creating your furniture must meet the ‘Furniture and Furnishings Fire Safety Regulations’. Always look for the Kite Mark. 

After your first few bookings, take a look at the feedback to see what could be improved or added.

Gadegets and Tech

Of course the point of a holiday is to get away from it all, and whilst some may like to be totally disconnected, most guests see high speed WiFi as essential when choosing where to stay. A Smart TV is a good idea too, to allow guests easy access to Netflix, Amazon etc.  

Consider where people might charge their phone and adding a USB socket with the plug socket. Think about providing a shaver adaptor for charging electric toothbrushes and putting hair dryers in all the bedrooms. These are all touches that improve your guests’ experience.  

Cooking Up a Storm

Being able to cook up a delicious breakfast or prepare a tasty evening meal is part of the attraction of a self-catering holiday. The kitchen needs to be equipped with all the gadgets, appliances and utensils they need to do so. A dishwasher is always appreciated (if you’re tight on space a dishwasher is preferable to a washing machine), and a coffee machine adds that extra touch of luxury. 

There must be enough cutlery, crockery and glassware for all guests, plus spares (double the quantity if you have a dishwasher). Two top tips here are to buy robust tableware that’s less likely to break, and choose plain, white items as these are easier to replace if breakages occur. 

Something for the Kids

When travelling with young children, there can be a lot to pack so providing some of the essentials such as a travel cot, high chair, toys and books can make things easier for your guests.  

Teenagers often get overlooked when thinking about making properties family-friendly. Whilst their preference is probably space of their own, unlimited use of the WiFi and maybe even a games console would go down well. Providing some board games is a great way to get them involved in social time during their stay. 

Our experienced team are here to support you every step of the way. Get in touch to start your letting journey with us today.

Having the Durrants Holiday Cottages team in the heart of Southwold has been great for us: they know the market really well, they know all the cottages they represent and can advise guests. The team is always friendly and professional and we recommend them.

Owner of Seaside Cottage

Stayed here with a friend over New Year. Lovely cosy cottage. Everything provided, well equipped kitchen. Warm and cosy. Brilliant central location. Lots of thoughtful extras (thanks for the Prosecco!)

Wheelhouse, 20 Dec 2023

We have just finished our first year letting our holiday cottage through Durrants and we couldn’t be happier!

The team have been with us every step of the way giving advice and making sure everything runs smoothly. One of the biggest advantages is that a member of the team is always on hand to deal promptly with queries from guests and they have a really good ‘support team’ of local plumbers, electricians and builders if a problem does occur.

We will certainly be continuing to let Durrants handle the letting and running of our property.

Owner of Cobblestones, Jan 2023

2024 was our first letting season and the Durrants Holiday Cottages team could not have been more helpful at every step of the way. They gave us invaluable advice before we got started with great ideas of what would work well for our property, saving us making costly mistakes, and they guided us expertly through everything we needed to do. Their care and support is ongoing and we cannot recommend Durrants highly enough to homeowners. Our guests are happy and so are we!

Owners of 4 Church Cottages, January 2025

We would just like to say that we have had our property with Durrants since they took over and have had extremely good and personal service. Nothing has been too much bother and their eye for detail is second to none which is important when you live a long way away. Many thanks.

Owners of 9 Salisbury Road, Februrary 2025

Since we have been letting our home in Southwold with Durrants, we have felt like part of a family, and everyone has always been there to help and advise. The repeat bookings from guests are also a testament to Durrants efficient and friendly attitude and administration. We really couldn’t commend Durrants Holiday Lettings highly enough.

Owner of Pilot Cottage, Dec 2022

A very comfortable and relaxing stay! The house is extremely clean and very accessible to Southwold. Many thanks for the voucher for Bridgefoot stores at the end of the road. A fantastic shop and local amenity. We love this area and all it has to offer made all the more special by the lovely accommodation. Thank you.

Mr & Mrs A, 12 Apr 2024

Durrants Holiday Cottages team are personal and professional.  As a customer of theirs with a cottage we've been really well welcomed both from a 'what works well' and a compliance point of view.

I'm comfortable our cottage is in great hands and our guests are pleased with the service and fabulous welcome they receive - well done team!

Owner of Number 5, March 2022

Durrants Holiday Cottages have a great team of very knowledgeable, helpful and professional people working for them. I wouldn’t hesitate to recommend them.

Owner of Balimore, Jan 2023
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