Durrants are the only holiday cottage company to have a high street presence in Southwold and as such we benefit from high footfall rates. Our window display features details of holiday properties and our exclusive prominent location means customers will pick up a copy of our brochure or call in to talk to a member of the team face-to-face.
Durrants are the original holiday cottage company for Southwold. We started in 1905 (as HA Adnams), a time when visitors would rent a property for a season and bring butlers and maids in true Downton style. Our experience of offering holiday cottages benefits from over 100 years of trading history and a longstanding association with the area.
At Durrants we hold our owners’ needs in very high regard. We understand that the property you let through us is also your holiday home and would never want to restrict your use or enjoyment of it. You want to book out a week during the summer months for your family? Of course you do! With Durrants there is no fixed hire contract with stipulations or caveats restricting owners’ use.
We are a local company. We do not have centralised, national IT or marketing teams. When you pick up the phone to ask for help, advice or an update you know exactly who you’re talking to. Who better to market your property than local experts, right on Southwold’s bustling High Street?
We believe in the quality of our properties and as such do not insist upon properties being inspected by external bodies at an additional cost to you. We will offer you expert advice to ensure your property is fully equipped to industry standards, give advice on how to improve your customers’ experience and offer honest advice if things need improving.
It goes without saying that our staff are one of the most important assets of the business. With a great deal of experience and regular training we ensure the best possible service is given to our clients. We have an impressive record of handling a large number of properties and beach huts. Our knowledge of each property together with our customer-focused approach ensures that we are able to verify the suitability of customers in relation to each property. We can arrange any number of additional services for your property such as changeover day cleaning, laundry of linens, handyman service, window cleaning service and gardening service to name but a few. There is no additional charge to arrange these services and form a standard part of Durrants customer care.