Here you will find everything you need to know about booking a holiday with Durrants Holiday Cottages. Please read our Conditions of Booking before booking your holiday. By making a booking you agree to the terms laid out in both our Conditions of Booking and our guest information below.
Bed linen is provided at the majority of our properties free of charge, this will be detailed in the 'Need to know' section throughout the website. Where linen is not supplied, you can bring your own for some home comfort or use the recommended local supplier listed.
Properties that supply towels will have this listed under 'Need to know' and will include bath and hand towels. Where towels are not supplied, best to bring your own from home. Please bring your own beach towels.Cots and High Chairs
When travelling with a young family, we understand just how much stuff children need. You'll feel like you’re packing up your entire home and the kitchen sink too! Properties that provide cot beds and high chairs will have these facilities listed under 'Need to know'.
Your dog is welcome in a number of our properties, wherever you see the symbol. A price of £25 per dog per week applies, payable at the time of booking. Restrictions apply to dogs on Southwold beach from 1st April to 30th September, so please do check signs for details.
We want to make your stay at a Durrants' holiday cottage as comfortable as possible, so if you are looking for a property all on one level, this will be detailed in the 'Need to know' section. Due to the quirky nature of some of our older properties, such as steep stairs or narrow corridors, we cannot guarantee that a property is completely suitable for those with disabilities. We would encourage you to give us a call so our knowledgeable team can advise on which properties best suit your accessibility needs.
We look forward to welcoming you upon your arrival in Southwold. Keys can be collected from our office between 3pm and 4:30pm on the day of hire. If your property has a keybox fitted, one of the team will give you a call a few days before your arrival date to give you the key code.
If you think you’re going to arrive in Southwold after 4:30pm, we can make arrangements for your keys to be collected at an alternative location. Give us a call to advise if you're going to be late. Your Departure We'll be sad to see you going home but know you will have had a wonderful time with us. Keys need to be returned to the key box provided or our office by 10am on the day of departure. Please leave the property and its contents in a clean and tidy condition, with all the doors and windows securely locked.
If you have any questions regarding the above please call our office or send an email. Every effort has been made to ensure that the information supplied for each cottage contained on this website are correct. However if you are uncertain about any point please call our office on 01502 723292.
All that is left to say is that we hope you enjoy your holiday on the Suffolk coast & we look forward to seeing you!
The Durrants Holiday Cottages Team